Group Policies can be used to install the Outlook Plugin in an organisation with a Windows Server, so that the IT department can manage everything centrally. This saves a lot of time, as you don’t have to install the plugin on each user’s computer individually.
NOTE: This is a technical FAQ and requires a knowledge of Windows Server Configuration.
Once you’ve downloaded the plugin, it can be added within your Group Policy configuration and assigned to a specific Organisation Unit. We recommend that this is installed for all users who have a customer prospect facing role: sales, account management etc.
There are two configuration settings which are implemented as registry settings:
Disable the login dialog: If you have multiple users using the Outlook plugin who don’t have CANDDi Accounts then you can disable the requirement to login to the Outlook plugin. In the Group Policy configuration you’ll need to add a new Registry key ‘StopLogin’.
Specific host blocking: If you have specific sites which shouldn’t be tracked (example you don’t wish to track people clicking a link to your CRM system) then these can be blacklisted. This is typically only useful if you discover specific hosts causing problems with the CANDDi Query String parameters added.