If you’ve noticed your email plugin isn’t working quite as it should, that might be down to your Chrome notifications. But not to worry! Here’s how to get it sorted.
Firstly, log in to your gmail account. If you have a gmail plugin installed, you should notice a CANDDi sidebar down the right hand side of your inbox. This is where you can see all the CANDDi data being pulled through from your emails. Who’s opened them, who’s clicked through, you know the drill.
If your Chrome notifications are being blocked, you’ll see a red error message. If not, you’ll be glad to know you’re good to go!
At the top of this sidebar, there’s a bell icon. You’ll need to click on this to access your Chrome notifications. You’ll then be redirected to your Chrome settings. In the search bar at the top, type in ‘notifications’.
From this, scroll down the results until you reach ‘Site Settings’. You should be able to see a list of sites Chrome is allowing notifications from. You’ll need to add the gmail plugin to this manually.
To do this, click the ‘Add’ button. A pop up should appear asking you to fill in a URL. Copy and paste the following: https://plugins.canddi.email:443
When you go back to your gmail, you should now have a green success message that confirms you’re subscribed to notifications.
If you’re still struggling, drop us a line at firstname.lastname@example.org and we’ll be happy to help!