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How to Install CANDDi Tracking on DotDigital Forms

Published 13 Dec 2021 by Jasmine Collins, CANDDi
Read this in about 1 minute

  1. Copy your CANDDi Tracking Code.
  2. Go into DotDigital, and open the settings for the form you’d like to track.
  3. Click on ‘Utilities’, then ‘Add Tracking Code’.

    CANDDi adding tracking code

  4. Click “Add Tracking Code”.
  5. Make sure ‘Other’ is selected.
  6. Make sure ‘In the <head>’ is selected.
  7. Paste your CANDDi Tracking Code into the textbox.

    CANDDi adding tracking code

  8. Save and publish your form

Please note that if you have any active CANDDi Captures, you’ll also need to set them up so they do NOT show on the URL that your DotDigital form is live on. For example, let’s say you create a DotDigital form, and it shows you that the URL for the form is this:

DotDigital page link

You would need to ensure that in the settings of any CANDDi Captures you have, there is a ‘Do not show’ targeting rule for

Do not show screen

If you run into any problems with installing CANDDi tracking on your DotDigital forms, please contact us at