Document360 is a self-service, SaaS knowledge base software designed to help companies with their online products and services content.
Used primarily by companies with detailed product features, Document360 makes customer support more efficient through its user-friendly presentation of key information. Thanks to numerous features such as categorization, smart keyword searches and versioning, Document360 maximizes the proportion of customer queries that can be solved without the direct involvement of the support team.
“We experimented with other visitor tracking tools like Leadfeeder and Whoisvisiting, but CANDDi gave us true visibility over our online visitors for the first time.”
“As is the case when any new software is implemented in a business, there was an element of risk involved. However, it was immediately clear we had gained a new key performer for our business”.
“CANDDi has provided the actionable level of data we needed to secure more sales and successfully scale our business.”