4net Technologies is a business communications technology specialist which provides unified communications, contact centre solutions and cloud and managed services to customers in the UK and overseas. Its scalable offering allows it to cater for organizations with as few as ten employees to large-scale enterprises comprising 2,000 members of staff.
Founded in 2005, 4net Technologies is at the forefront of technology developments within the telecommunications market. The company offers a complete communications package from design and implementation, through to aftersales customer support and maintenance.
“Our priorities were to find a solution which was easier to use and more affordable than our existing software. We are also keen to work with other businesses based in the North West so were very happy to come across CANDDi and are thrilled with how it’s working so far.”
CANDDi has enabled 4net to make further inroads into public sector prospects. Although the company has a strong history of developing successful communications services with public sector customers, it had previously been difficult to determine who specifically was responsible for making buying decisions within public sector bodies. CANDDi has allowed 4net to identify names and behaviours of individuals interested in its offering. The business is now building up a contact list for these target organisations.
4net runs a number of annual events which take place between January and August to promote its services. Now that CANDDi is in place the business is looking forward to making use of it for targeted mailshots to build its profile by raising awareness prior to each event.
The sales team will also consider using CANDDi Capture to ask visitors what they are interested in, build a rapport and be even further informed about their needs so as to close more sales.